How to Reinstall Zoom on your at-home laptop or device


1. Open the Apps and Features menu

    (Search for Apps and Features in the Windows Start Menu or right click on the bottom left windows symbol)


2. Locate Zoom at the bottom of the list, once it fully loads.


3. Uninstall all versions which only say Zoom


4. Wait a couple minutes for the uninstall to finish then click the link below to download and run the installer.

    (If you do not see the ZoomInstallerFull.msi file check your Downloads folder)


https://zoom.us/client/latest/ZoomInstallerFull.msi


5.  Close your browsers completely then reopen your meeting link to launch zoom.


6.  If you click SSO and type in the following you will be redirected to the portal


You should be all set past signing in.

If you have any further issues, please submit a ticket to asihelpdesk@fullerton.edu 



Microsoft Tool for completely cleaning stuck Zoom (un)install:

(Run the guided installer on the following site)


https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed