to:

  • Create sorting rules for a shared mailbox
  • Create forwarding rules for a shared mailbox
  • Retention Policies for shared mailbox (near rules settings)


  1. https://outlook.office.com/
  2. Click on your profile on top right
  3. click Open another mailbox
  4. Enter email of shared mailbox
  5. A new page/tab will open as if you logged in with that account
  6. Click on settings gear in top right
  7. Mail tab
  8. Rules tab